Describe type of hospitality industry and it’s main categories of employees.
Summarize three 3 primary reasons that turnover is so high in this industry.
Recommend one 1 method to address each of the three 3 primary reason that turnover is so high in this industry.
Recommend one 1 method to improve job satisfaction in the general for this industry.
Develop a plan for managing and improving quality in a hospitality operation.
Describe the management attributes contributing to provide service quality.
List and describe basic service paradigms
Differentiate between high-and low-performance organizations and identify contributing factors.
Use technology and informatioinformation resources to research issues in the quality service.
Use two 2 quality resources, NOT Wikipedia and similar websites.
Typed Times New Roman 12 font, one inch margins on all sides. Citations and references should follow A PA