[ANSWERED 2022] Describe the fundamental principles of servant leadership. Present two qualities of servant leadership and explain how they support interprofessional communication in providing patient care

Name: Academic Research Bureau
Item: Academic Research Bureau
Rating: 5
Author: Shawn Chamberlain

Topic 3 DQ 1

Describe the fundamental principles of servant leadership. Present two qualities of servant leadership and explain how they support interprofessional communication in providing patient care.

Table of Contents

Topic 3 DQ 2

Describe the characteristics of performance-driven team. Describe the difference between intrinsic and extrinsic motivation and explain why it is important in understanding the types of motivation when it comes to team performance.

TOPIC 3 DQ 1 Expert Answer and Explanation: Servant Leadership

Fundamental Principles of Servant Leadership

Like the name suggests, servant leadership is leadership in which the managers or leaders focus on serving their subjects, unlike the traditional leadership models where leaders are expected to thrive over other workers in organizations (Spears & Lawrence, 2016). Among the fundamental principles of Servant leadership is listening, where leaders are tasked with appreciating the concept of two-way communication in their organizations (Smith, Minor, & Brashen, 2018). Servant leaders who want to be effective need to keenly listen to the concerns of staff members and act keenly on all the information they receive. Other fundamental principles of servant leaders include empathy, awareness, healing, stewardship and commitment to growth.

Qualities of Servant Leadership and how they Support Interprofessional Communication in Care

One of the crucial qualities of servant leadership is employee involvement. Unlike in many other leadership styles where the board of directors or the CEO has complete say on the direction of the organization, servant leadership advocates for the engagement of employees in making general decisions (Smith, Minor, & Brashen, 2018; Spears & Lawrence, 2016). Another pillar of servant leadership is effective communication with colleagues. A leader who does not communicate efficiently and claims to encourage the employees to take up leadership positions (and hence foster servant leadership) is possibly leading wrongly (Smith, Minor, & Brashen, 2018). Servant leaders need to constantly communicate with their team members to help them always appreciate the priviliges and duties they are given under the servant leadership model. Interprofessional care givers such as nurses and physician can also participate in the servant leadership model efficiently if there is proper communication.

References

Smith, G., Minor, M., & Brashen, H. (2018). Spiritual Leadership: A Guide to a Leadership Style That Embraces Multiple Perspectives. Journal of instructional research, 7, 80-89.

Spears, L. C., & Lawrence, M. (Eds.). (2016). Practicing servant-leadership: Succeeding through trust, bravery, and forgiveness. John Wiley & Sons.

Alternative Answer and Explanation

Servant Leadership

Servant can be termed as leading by example where the leader provided practical guidance to the team towards the achievement of a common goal. The fundamental principles of servant leadership are based on self-awareness within which the leader obtains their moral code. Self-awareness among servant leaders is a concept that ensures the leader understands their innate abilities in relation to leadership and governance (Gandolfi et al., 2017). Self-awareness enables leaders to understand their strengths and weaknesses and how to control these attributes while interacting with others. The concept also ensures the leader is informed of the different issues that might arise from the team based on the team member’s strengths. As a servant leader, there are different attributes that can be applied in the creation of a positive and better working environment. These strategies are essential in ensuring that all the key aspects of the facilities are met and that each team member is conversant with the processes assigned to them.

The first quality of a servant leader is that they are empathetic in nature. The concept of empathy allows the servant leader to understand the different perspectives of the team members and assign work based on the strengths of each member (Newman et al., 2017). Additionally, a servant leaders can demonstrate the quality of stewardship depicted by their ability to lead others and act as a mentor. Based on these qualities, servant leaders are able to support interpersonal communication with other interdisciplinary professionals. These traits are important as they provide the basis for better performance (Linuesa-Langreo et al., 2018). A servant leader is able to offer coordination, better service delivery, and increased effectiveness of daily operations. These traits are essential in an organization that comprises multiple professionals working together to achieve a common good.

References

Gandolfi, F., Stone, S., & Deno, F. (2017). Servant Leadership: An Ancient Style with 21^st Century Relevance. Review of International Comparative Management/Revista de Management Comparat International, 18(4).

Linuesa-Langreo, J., Ruiz-Palomino, P., & Elche-Hortelano, D. (2018). Integrating servant leadership into managerial strategy to build group social capital: The mediating role of group citizenship behavior. Journal of Business Ethics, 152(4), 899-916.

Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How servant leadership influences organizational citizenship behavior: The roles of LMX, empowerment, and proactive personality. Journal of business ethics, 145(1), 49-62.

Topic 3 DQ 2: Expert Answer and Explanation

Performance Driven Teams and Motivation

Characteristics of a Performance-Driven Team

The biggest characteristic of a performance-driven team is a sense of purpose. Companies or groups with a common shared vision is one of the biggest reasons why their employees work collaboratively in achieving the goals. Team members need to have a sense of purpose for them to work efficiently in achieving their goals (Lin et al., 2020). Performance-driven teams also have effective working procedures in which they can gather and organize their information. Trusts and mutual respect is also a key quality of a performance driven team. Members need to show honesty to each other by giving feedback to improve the performance of each other.

Intrinsic Vs. Extrinsic Motivation

Intrinsic motivation happens when individuals do something because they find it interesting or because they love it. It is an internal form of motivation where people want to achieve various goals because of personal gratification (Putra, Cho, & Liu, 2017). On the other hand, extrinsic motivation happens when people want to do something because it has an external reward such as fame, money or praise. Extrinsic motivation also drives individuals to do things that protect them from external undesirable things.

Why it is Important to Understand the Types of Motivation in Team Performance

Team performance is crucial to allow people to achieve higher goals in the company. Identifying the different types of motivation also helps in streamlining the efforts of team players. For example, if the company manager realizes that most people are able to deliver positive results when they are given incentives for doing the work, it is clear that the external motivation is the one building more on the performance, and hence there should be increased investment towards the same.

References

Lin, C. P., Liu, C. M., Liu, N. T., & Huang, H. T. (2020). Being excellent teams: managing innovative climate, politics, and team performance. Total Quality Management & Business Excellence, 31(3-4), 353-372.

Putra, E. D., Cho, S., & Liu, J. (2017). Extrinsic and intrinsic motivation on work engagement in the hospitality industry: Test of motivation crowding theory. Tourism and Hospitality Research, 17(2), 228-241.

Alternative Expert Answer

Characteristics Of Performance-Driven Team

Teamwork is a common phenomenon within the workplace setting that is used to help in the distribution of resources or help in binding among workmates. While different teams have different prerequisites and roles to play in the organization, there are constant characteristics that are used in the determination of a performance-driven team (Newman et al., 2017). One of the main characteristics that can help determine whether a team is driven by performance is the availability of a common purpose. There is the mission of the organization, but there are also individual goals or those of the team. When each member of the team is ascribed to the same goals and has the same purpose, they are able to improve their performance and ensure the attainment of successful outcomes (Linuesa-Langreo et al., 2018). The other key characteristic of performance-driven teams is that they have a proper communication framework that is open and easily understood by all team members.

Employee motivation is also a key factor that helps in the determination of success. However, it is important to understand the issues of intrinsic and extrinsic motivation. Intrinsic motivation deal with the activities that are personally rewarding the employee while extrinsic motivation is based on external pressure such as punishment, or because of a reward (Gandolfi et al., 2017). Understanding the motivating factor of the employees can help the organization determine the mode of intervention they can use in ensuring optimum performance within the facility. Offering both intrinsic and extrinsic motivation would help improve the effectiveness of the facility. Motivation plays an important role in the acquisition of company goals and objectives. The leaders are responsible ion identifying the motivating factors among employees and providing the needed motivation.

References