In this assignment you will propose a quality improvement initiative from your place of employment

In this assignment you will propose a quality improvement initiative from your place of employment that could

In this assignment you will propose a quality improvement initiative from your place of employment that could easily be implemented if approved. Assume you are presenting this program to the board for approval of funding. Write an executive summary (750-1,000 words) to present to the board, from which the board will make its decision to fund your program or project. Include the following:

  1. The purpose of the quality improvement initiative.
  2. The target population or audience.
  3. The benefits of the quality improvement initiative.
  4. The interprofessional collaboration that would be required to implement the quality improvement initiative.
  5. The cost or budget justification.
  6. The basis upon which the quality improvement initiative will be evaluated.

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Expert Answer and Explanation

Quality Improvement Initiative

A quality improvement initiative focuses on monitoring, analyzing, and improving the quality practices to improve healthcare outcomes in the healthcare organization. Beran et al. (2018) said that hospitals could gather and examine data in critical areas to effectively select a project that can meet their quality requirements. Therefore, this paper proposes a pharmacist-provided Medication Therapy Management (MTM) program to an organization’s board of directors for funding.

Purpose of the quality improvement initiative

The primary purpose of pharmacist-provided Medication Therapy Management (MTM) project is to improve patients’ outcomes and reduce healthcare costs (Beran et al., 2018).

The target population or audience

The pharmacist-provided or led MTM project will target the Medicare population. The population constitutes of individuals ages 65 and above, irrespective of their income, health status, medical history, and people with long-term disability (Beran et al., 2018). These persons use a lot of medicines because of their chronic conditions, including depression, heart diseases, influenza, respiratory infections, and diabetes.

The benefits of the quality improvement initiative

The two essential advantages of the MTM project include empowering of patients and provide service value.

Empowering of patients 

Pharmacist-provided Medication Therapy Management (MTM) encourages patients to participate in their healthcare actively. This is an approach of empowering patients to be responsible and be knowledgeable about their medication use and health (Henderson, Brooks, Richey & Thompson, 2019).

MTM services enable an active partnership among pharmacists, patients, physicians, and other healthcare professionals or providers for the attainment of optimum medication treatment outcomes. Henderson, Brooks, Richey, and Thompson (2019) concluded that various patients have attested that pharmacist-provided MTM services have a positive impact on their care in most states in the United States.

Provision of services value

Pharmacist-led Medication Therapy Management (MTM) services contribute to patients’ safety, appropriateness care, and effective use of drugs. These are the three ways in which this initiative will provide service value to patients. The methods are highlighted below.

One, MTM project improves the quality of patient outcomes and care. For example, MTM services usually save lives at risk. Two, the MTM program reduces healthcare spending. Spivey et al., 2019 explained that MTM services have the potential of lowering medical expenditure linked with physician visits or emergency care visits or hospitalizations. Three, MTM project also reduce medication-associated adverse events by improving patient safety (Spivey et al., 2019).

Moreover, there are various pieces of evidence indicating that improved healthcare outcomes and better management of healthcare spending result from pharmacist-provided MTM services in both the private and public health sector. For example, the Iowa Medicaid Pharmaceutical Case Management (PCM) Program. This is an MTM project that was established in 2000 to target high risks patients who use more than four medicines.

The program has improved prescribing of appropriate drugs and a significant reduction in the utilization of high-risk medications. Another example, The Diabetes Ten City Challenge. This is an MTM health benefit project instituted by groups of employers in ten communities. The initiative has resulted in savings of about $918 per worker in total healthcare expenses for the past years and a 50% reduction in employees’ absenteeism (Spivey et al., 2019).

Therefore, the value of pharmacist-provided Medication Therapy Management in clinical, humanistic, and economical is real as its results are outstanding and replicable.

The interpersonal collaboration required for the implementation of the quality improvement initiative

Enhancement of patient-centered medical care and patient outcomes, a comprehensive team-based will be necessary for the implementation of this project. In MTM project implementation, pharmacists will be prerequisite to boost medicines use that can help to improve patient outcomes.

According to the American College of Clinical Pharmacy et al. (2015), for organizations to deliver pharmacist-provided Medical Therapy Management, pharmacists are required to work together with doctors or physicians effectively. Physicians are also required to collaborate with nurses. Nurses are needed to work in partnership with patients (American College of Clinical Pharmacy et al., 2015). The three collaborations are vital for the implementation of pharmacist-led MTM.

The cost or budget justification

The table below presents different costs needed for the implementation of pharmacist-provided Medication Therapy Management (MTM) program at the organization.

Cost category Cost in USD in million% of total Type of cost (USD)
Personnel19. 2141.32Variable
Material and Supplies9.2519.90Variable
Equipment7.4516.02Fixed
Non-salary direct10.121.72Fixed
Overhead0.481.03Fixed
Total46. 49100%

Source (Author, 2019).

From the table above it can be deduced that the project requires a total of US$46.49 million. Variable costs in this program are will be caused by the changing cause quality and quantity of the service that the health organization will deliver (Berry, Eizenberg & Waldfogel, 2016). Fixed costs are also expenditures that dependent on the level of services that the organization will offer to its clients.

The basis upon which the quality improvement initiative will be evaluated

The pharmacist-provided MTM initiative will be evaluate on the basis of quality and costs. The quality of the end project will be compared with the value of the same program in other organizations. The quality review will help to evaluate whether the project is going to meet the standards set out in the organization quality plan or not. Additionally, the cost is another aspect that will be used to evaluate the pharmacist-led MTM project in the health facility.

The organization will compare its current spending to what it had accounted for at each point of this project. If variances exist, the project team management will be required to put its costs on track.

In conclusion, pharmacist-led MTM project is an initiative that improves patients’ health outcome as well as reducing expenditure for both patients and the organization.

References

American College of Clinical Pharmacy, McBane, S. E., Dopp, A. L., Abe, A., Benavides, S., Chester, E. A., … & Rothrock‐Christian, T. (2015). Collaborative drug therapy management and comprehensive medication management―2015. Pharmacotherapy: The Journal of Human Pharmacology and Drug Therapy35(4), e39-e50.

Beran, M., Asche, S. E., Bergdall, A. R., Crabtree, B., Green, B. B., Groen, S. E., … & Pawloski, P. A. (2018). Key components of success in a randomized trial of blood pressure telemonitoring with medication therapy management pharmacists. Journal of the American Pharmacists Association58(6), 614-621.

Berry, S., Eizenberg, A., & Waldfogel, J. (2016). Fixed Costs and the Product Market Treatment of Preference Minorities. The Journal of Industrial Economics64(3), 466-493.

Henderson, A., Brooks, K., Richey, J., & Thompson, V. (2019). MEDICATION THERAPY MANAGEMENT: Empowering the Patient.

Spivey, C. A., Qiao, Y., Wang, J., Shih, Y. C. T., Wan, J. Y., Dagogo‐Jack, S., … & Chisholm‐Burns, M. A. (2019). Comparative Effectiveness of Medication Therapy Management Eligibility Criteria Across Racial/Ethnic Groups. Journal of the American Geriatrics Society67(3), 581-587.

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10 Main Examples of Quality Improvement Initiatives in 2025: Transforming Healthcare and Beyond

Quality improvement initiatives have become increasingly sophisticated in 2025, leveraging advanced technologies and data-driven approaches to enhance patient outcomes, operational efficiency, and overall organizational performance. This article examines ten exemplary quality improvement initiatives that are making significant impacts across healthcare and other sectors.

Understanding Quality Improvement in 2025

Quality improvement (QI) represents “a progressive incremental improvement of processes, safety, and patient care” with goals that may include improvement of operations, outcomes, systems processes, improved work environment, or regulatory compliance (National Center for Biotechnology Information, 2025). Modern QI initiatives utilize “several methods to plan and frame systemic change in healthcare. These include Lean, Six Sigma, and the Model for Improvement theories” (National Center for Biotechnology Information, 2025).

Quality improvement programs come in two primary forms: organization-wide, ongoing programs that focus on long-term initiatives permeating the entire organization, and process-specific projects that address specific issues within defined timeframes (ClearPoint Strategy, 2025).

1. Florida Department of Health Statewide Improvement Plan (2022-2026)

Initiative Overview: The Florida Department of Health devised its current statewide improvement plan after conducting a health assessment across all 67 counties to identify important health issues that impact Floridians (ClearPoint Strategy, 2025). The 2022-2026 plan identifies seven priority areas, each of which includes up to four goals and three objectives.

Key Components:

  • Alzheimer’s Disease and Related Dementias
  • Mental Wellbeing and Substance Abuse Prevention
  • Chronic Diseases and Conditions
  • Transmissible and Emerging Diseases
  • Injury, Safety and Violence
  • Maternal and Child Health
  • Social and Economic Conditions Impacting Health

Technology Integration: The department tracks its progress using ClearPoint Strategy and provides quarterly updates on objective status, activity progress, and key accomplishments to priority area workgroup members (ClearPoint Strategy, 2025).

2. Joseph Brant Hospital (JBH) Comprehensive Quality Indicators

Initiative Overview: JBH’s quality improvement plan comprises nine critical indicators aligned with the hospital’s strategic plan and accreditation requirements, focusing on patient treatment transitions and medication reconciliation (ClearPoint Strategy, 2025). The indicators target issues such as patient treatment and transition plans and medication reconciliation at discharge.

Quality Dimensions Addressed:

  • Timely: Discharge summary sent from hospital to community care provider within 48 hours of discharge
  • Efficient: Time interval between disposition and patient departure from emergency department
  • Patient-Centered: Percentage of positive scores regarding discharge information
  • Safe: Percentage of complaints acknowledged within five business days and workplace violence incident reporting
  • Effective: Medication reconciliation at discharge and mental health readmission rates (ClearPoint Strategy, 2025)

Measurable Outcomes: The initiative targets specific metrics including percentage improvements in patient satisfaction scores and reduction in emergency department wait times.

3. L.A. Care Health Plan Quality Improvement Program (2022-2024)

Initiative Overview: L.A. Care Health Plan’s mission is to provide access to quality health care for Los Angeles County’s vulnerable and low-income communities and residents (ClearPoint Strategy, 2025). Their 2022-2024 Quality Improvement Program serves as a systematic way to monitor and evaluate the equity, quality, and safety of care delivered to its members.

Strategic Focus Areas: The program identifies four areas of strategic direction, with Strategic Direction 3 focusing on providing services and care that meet the broad health and social needs of members through:

  • Enhanced Care Management (ECM) implementation for specified populations
  • Community Supports maximization within funding constraints
  • Population Health Management (PHM) requirements compliance
  • Long-term CalAIM initiatives infrastructure development (ClearPoint Strategy, 2025)

Data-Driven Approach: The L.A. Care QI team continuously collects and analyzes data and plans interventions as needed to track performance and identify opportunities for improvement.

4. Blue Care Network of Michigan Quality Service Enhancement

Initiative Overview: Blue Care Network of Michigan’s quality improvement plan was developed to help realize its mission of providing members with affordable, innovative products that improve their care and health (ClearPoint Strategy, 2025). The 2022 program focuses specifically on multiple domains of healthcare quality.

Program Components:

  • Quality of service optimization
  • Clinical quality enhancement
  • Member satisfaction and safety initiatives
  • Pharmacy management improvements
  • Diversity and inclusion programs (ClearPoint Strategy, 2025)

Governance Structure: Numerous committees oversee different program activities, and the effectiveness of the program as a whole is evaluated yearly to ensure continuous improvement.

5. Beth Israel Medical Center Transformation Initiative

Initiative Overview: After a series of news stories revealed medical errors and poor-quality healthcare at Beth Israel, the hospital embarked on a comprehensive quality improvement program to address the systemic issues (ClearPoint Strategy, 2025). This was a targeted intervention aimed at changing processes and leadership structure to improve patient care.

Systematic Changes Implemented:

  • Creating a board-level commission for oversight
  • Establishing a best-practices group for clinical excellence
  • Replacing critical leaders to improve management
  • Introducing new clinical guidelines and policies
  • Enhancing safety, communication, and transparency protocols (ClearPoint Strategy, 2025)

Measurable Results: Beth Israel was able to reduce readmissions, lengths of stay, incidents of deep vein thrombosis, infections, and complications, and patient mortality rates, demonstrating the effectiveness of comprehensive quality improvement approaches (ClearPoint Strategy, 2025).

6. Mount Sinai “Lose the Tube” CAUTI Reduction Project

Initiative Overview: Mount Sinai’s “Lose the Tube” project focused on improving metrics around one specific medical device: catheters (ClearPoint Strategy, 2025). The hospital had realized that catheters were being given to patients who didn’t need them, and that they were being left in too long.

Problem Identification: The QI project was aimed at decreasing the number of catheter-associated urinary tract infections (CAUTI) in the hospital by addressing inappropriate catheter usage patterns.

Implementation Strategy: Over five months, a new system of nursing documentation and physician orders was implemented that ensured patients in need of catheters were appropriately cared for (ClearPoint Strategy, 2025).

Dramatic Results: The project successfully reduced CAUTI rates from 2.67/month to 0.2/month, representing a 92% reduction in catheter-associated infections (ClearPoint Strategy, 2025).

7. UC San Diego Health Discharge Process Optimization

Initiative Overview: UC San Diego’s QI project was based on improving hospital discharges, undertaken simultaneously with the hospital’s efforts to improve medication reconciliation processes (ClearPoint Strategy, 2025). The initiative focused on enhancing the quality and consistency of patient transitions from hospital to home or other care settings.

Key Improvements:

  • Enhanced quality and consistency of discharge instructions
  • Better communication with patient support networks to ensure smooth care transitions
  • Integration of discharge optimization with medication reconciliation processes
  • Systematic approach to post-discharge care coordination (ClearPoint Strategy, 2025)

Patient-Centered Outcomes: UC San Diego was able to improve the quality and consistency of discharge instructions, with results showing better communication with the patient’s support network to ensure the transition of care went smoothly after they left the hospital.

8. DaVita Dialysis Clinics Poland Transplant Access Initiative

Initiative Overview: To ensure equitable access to kidney transplantation, DaVita dialysis clinics in Poland implemented a quality improvement project to improve the referral process (ClearPoint Strategy, 2025). The initiative addressed a critical gap in transplant opportunity management.

Problem Addressed: Too many patients were missing their chance to receive a transplant due to transplant coordinator calls coming in during the dialysis clinics’ off hours, creating inequitable access to life-saving treatment (ClearPoint Strategy, 2025).

Process Improvements:

  • Creation of transplant folders for all wait-listed hemodialysis patients
  • Development of clear instruction sets for staff on communicating with transplant coordinators
  • Implementation of protocols for handling transplant opportunities during off-hours (ClearPoint Strategy, 2025)

Significant Impact: This process improvement made it possible for 68 additional patients to receive transplants—people who would not normally have received one simply because of the timing of the transplant coordinator call (ClearPoint Strategy, 2025).

9. AI-Powered Clinical Decision Support Systems in Healthcare

Initiative Overview: Healthcare organizations are increasingly implementing artificial intelligence and machine learning algorithms to enhance clinical decision-making and predict patient outcomes in 2025 (TATEEDA Global, 2025). These systems represent a significant advancement in healthcare technology integration.

Technology Integration: The growth of Internet of Things (IoT), artificial intelligence (AI), and Blockchain technologies have quickly gained pace as new study niches in numerous collegiate and industrial sectors, notably in the healthcare sector (TATEEDA Global, 2025).

Applications:

  • Predictive analytics for early detection of patient deterioration
  • Personalized treatment recommendations based on patient data
  • Real-time drug interaction and allergy alerts
  • Intelligent resource allocation and workflow optimization

Quality Outcomes: These AI-powered systems are significantly reducing medical errors, improving diagnostic accuracy, and enhancing patient safety across multiple healthcare settings by providing clinicians with evidence-based decision support.

10. Telehealth Quality Assurance Programs

Initiative Overview: With the continued expansion of telehealth services in 2025, healthcare organizations have developed comprehensive quality assurance programs to ensure virtual care meets the same rigorous standards as in-person care (Rasmussen University, 2025). These programs address the unique challenges of delivering high-quality care through digital platforms.

Program Elements:

  • Standardized virtual care protocols and clinical guidelines
  • Technology platform reliability monitoring and performance metrics
  • Comprehensive patient satisfaction measurement for virtual encounters
  • Provider training and competency assessment for telehealth delivery
  • Digital equity initiatives to serve underserved populations effectively

Quality Metrics:

  • Virtual visit completion rates and technical success measures
  • Response times for technical issue resolution
  • Patient satisfaction scores comparing telehealth to in-person encounters
  • Clinical outcome comparisons between virtual and traditional care modalities

Key Quality Improvement Methodologies in 2025

Modern quality improvement initiatives rely on several established methodologies that have proven effective across healthcare settings:

Plan-Do-Study-Act (PDSA) Cycle

This iterative model involves planning a change, implementing it on a small scale, studying the results, and acting based on what was learned (National Center for Biotechnology Information, 2025). The PDSA cycle enables systematic testing and refinement of improvement strategies.

Lean Methodology

This approach focuses on eliminating waste and streamlining processes to improve efficiency and value delivery (Asana, 2025). Lean principles help healthcare organizations identify and remove non-value-added activities from patient care processes.

Six Sigma Approach

This data-driven methodology aims to reduce variation and defects in processes, leading to improved quality outcomes (Asana, 2025). Six Sigma tools help organizations achieve near-perfect performance levels in critical processes.

Essential Elements for Successful Quality Improvement

Quality improvement requires five essential elements for success: fostering and sustaining a culture of change and safety, developing and clarifying an understanding of the problem, involving key stakeholders, testing change strategies, and continuous monitoring of performance and reporting of findings to sustain the change (National Center for Biotechnology Information, 2025).

Technology’s Role in Quality Improvement

Technology continues to play an increasingly important role in quality improvement initiatives. Electronic Health Records (EHRs) provide a wealth of patient data that can be analyzed to identify trends and areas for improvement (ClearPoint Strategy, 2025). Telemedicine and remote monitoring tools enable healthcare providers to reach patients in their homes, improving access to care and reducing hospitalizations.

Strategy management software platforms like ClearPoint Strategy enhance healthcare QI programs by providing comprehensive tools for tracking initiatives, measuring outcomes, and ensuring alignment with organizational goals (ClearPoint Strategy, 2025).

Regulatory and Accreditation Framework

Quality improvement is deeply intertwined with regulatory requirements and accreditation standards. Organizations like The Joint Commission, the National Committee for Quality Assurance (NCQA), and the Centers for Medicare & Medicaid Services (CMS) set rigorous standards and conduct regular evaluations to ensure compliance (ClearPoint Strategy, 2025).

Challenges and Future Directions

Quality improvement initiatives in 2025 face several ongoing challenges that organizations must address:

  • Resistance to Change: Healthcare professionals may be hesitant to adopt new practices or processes, requiring effective change management strategies
  • Resource Limitations: Limited funding and staffing can hinder QI initiatives, necessitating creative resource allocation
  • Data Quality Issues: Incomplete or inaccurate data affects problem identification and progress tracking capabilities
  • Time Constraints: Demanding healthcare schedules make it challenging to dedicate adequate time to QI activities (ClearPoint Strategy, 2025)

Overcoming these challenges requires strong leadership, effective communication, and a commitment to fostering a culture of continuous improvement throughout the organization.

Stakeholder Engagement in Quality Improvement

Quality improvement is a collaborative effort that involves various stakeholders, including patients whose feedback and experiences are invaluable in identifying areas for improvement, healthcare providers who implement QI strategies, administrators who set vision and allocate resources, quality improvement professionals who lead initiatives, and community members who provide valuable perspectives (ClearPoint Strategy, 2025).

Conclusion

The quality improvement initiatives highlighted in this article demonstrate the evolving landscape of healthcare quality enhancement in 2025. From statewide public health programs to targeted hospital interventions, these examples showcase how systematic approaches to quality improvement can yield significant improvements in patient outcomes, operational efficiency, and overall healthcare delivery.

The integration of advanced technologies, data-driven decision making, and comprehensive stakeholder engagement continues to drive innovation in quality improvement methodologies. As healthcare organizations face increasing pressure to deliver high-quality, cost-effective care, these initiatives serve as models for sustainable improvement strategies that benefit patients, providers, and healthcare systems alike.

Success in quality improvement requires sustained commitment, adequate resources, and a culture that embraces continuous learning and adaptation. The examples presented here illustrate that when these elements align with effective methodologies and stakeholder engagement, significant and lasting improvements in healthcare quality are achievable.

References

  1. Asana. (2025, January 11). 7 Types of Process Improvement Methodologies [2025]. Retrieved from https://asana.com/resources/process-improvement-methodologies
  2. ClearPoint Strategy. (2025, March 25). 8 Quality Improvement Initiatives for Better Healthcare Outcomes. Retrieved from https://www.clearpointstrategy.com/blog/examples-of-quality-improvement-in-healthcare
  3. Florida Department of Health. (2025). State Health Improvement Plan. Retrieved from https://floridaship.org/
  4. L.A. Care Health Plan. (2025). Quality Improvement Program. Retrieved from https://www.lacare.org/providers/provider-resources/tools-toolkits/quality-improvement-program
  5. National Center for Biotechnology Information. (2025). Continuous Quality Improvement – StatPearls. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK559239/
  6. National Center for Biotechnology Information. (2025). Quality Improvement – StatPearls. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK556097/
  7. National Center for Biotechnology Information. (2025). Tools and Strategies for Quality Improvement and Patient Safety. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK2682/
  8. Rasmussen University. (2025). 6 Quality Improvement Initiatives That Are Reshaping Healthcare Delivery. Retrieved from https://www.rasmussen.edu/degrees/health-sciences/blog/quality-improvement-initiatives/
  9. TATEEDA Global. (2025, April 3). The Top 17 Healthcare Technology Trends 2025. Retrieved from https://tateeda.com/blog/healthcare-technology-trends
  10. The Higher Learning Commission. (2025, March 11). Quality Initiative. Retrieved from https://www.hlcommission.org/accreditation/cycles-and-processes/standard-and-open-pathways/quality-initiative/

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