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[ANSWERED] Select one organization for this assignment. List and discuss 3 or more efficiencies offered by information

Signature Assignment Title: Information System Strategic Planning

Signature Assignment Description/Directions: Presentation

Information technology captures, stores, manages, or transmits information related to individuals or the activities of an organization.  Information systems include operational and technical systems, administrative systems for managing clients for organizations to improve their efficiency and effectiveness and financial systems for tracking revenue and managing billing systems. The use of information technology is viewed as essential in today’s industry. For this presentation, the learner will:

  • Select one organization for this assignment. List and discuss 3 or more efficiencies offered by information technology in that selected setting.
  • Compare and contrast 2 commercially available information technology systems available to the selected setting.
  • Identify and discuss 5 or more implementation considerations that the organization should consider when adopting an information technology system.
  • Explore 2 or more emerging trends in information technology that will influence service delivery in the selected sector.
  • List and discuss 3 or more considerations and leaderships’ role in driving technology decision in organizations.

This PowerPoint® (Microsoft Office) or Impress® (Open Office) presentation should be a minimum of 20 slides, including a title, introduction, conclusion and reference slide, with detailed speaker notes and recorded audio comments for all content slides. Use at least four scholarly sources and make certain to review the module’s Signature Assignment Rubric before starting your presentation. This presentation is worth 400 points for quality content and presentation.

Assignment Expectations

Length: 20 slides; answers must thoroughly address the questions in a clear, concise manner

Structure:  

   Title slide and reference slides in APA style. (at least 2 slides)

Discuss 3 or more efficiencies offered by information technology in that selected setting: at least 4 slides

Compare and contrast 2 commercially available information technology systems available to the selected setting: at least 2 slides

Identify and discuss 5 or more implementation considerations that the organization should consider when adopting an information technology system: at least 4 slides

Explore 2 or more emerging trends in information technology that will influence service delivery in the selected sector: at least 3 slides

List and discuss 3 or more considerations and leaderships’ role in driving technology decisions in organizations: at least 3 slides

Additionally, because a good presentation has few words on the slides include a script with the verbiage you would say when presenting; script should be a minimum of 50 words per slide.

References: Use the appropriate APA style in-text citations and references for all resources utilized to answer the questions. Include at least three (3) scholarly sources to support your claims.

Format: Save your assignment as a Microsoft PowerPoint document and a Word document (.pptx) and (.doc or .docx) or Open Office Impress.

File name: Name your saved file according to your first initial, last name, and the module number (for example, “RHall Module1.pptx”)

Total Point Value of Signature Assignment: 400 points

M8 Assignment UMBO – 1, 2, 3, 4, 5 

M8 Assignment PLG – 2, 3, 4, 5, 9

M8 Assignment CLO – 1, 2, 3, 4, 5

Expert Answer and Explanation

Information system and technology in health care is a strategic component that has significant impact on the efficiency and performance of both clinical and administrative functions in care delivery. This presentation will focus on some of the aspects concerning information technology systems used in health care, implementation considerations and leadership roles in making decisions concerning information technology systems

Information technology systems have changed how health care delivery is conducted, from both the clinical perspective and the administrative function of care delivery. For example, in managed care organizations, health information technology systems can provide the following three efficiencies which will be discussed in detail in the subsequent slides;

  • Enhances interprofessional collaboration among care providers within the MCO
  • Improves reach and access to care for patients even in remote areas
  • Makes administrative functions like billing simpler

Information technology systems can be used to enhance and make interprofessional collaboration easier in MCOs. In an article by Vos et al. (2020), health care technology like EHR can assist health professionals to coordinate patient care on an informed basis at any time and in any place. The same is also true for telehealth and telemedicine services as reported by Johnson and Mahan (2020) where health care professionals are able to communicate with one another using telemedicine.

Health care technology systems can also be used to enhance access to health care services in rural or remote areas where access is low. Using systems such as remote patient monitoring systems, patients within the MCO living in rural or remote areas can get in touch with their care providers at the comfort of their homes (Malasinghe et al., 2019).

Information technology systems also assists in the administrative wing of care delivery. An example can be a function such as billing where IT systems can automate the billing procedure reducing waiting times due to administrative paperwork (McGonigle & Mastrian, 2017). Likewise, keeping an integrated database of patients, which can also be used for follow-up is easier using information technology systems.

The following is a comparison between two commercial telehealth systems, that is AMC Health and Mend

AMC health

  • AMC Health is a comprehensive telemedicine suite that facilitates monitoring and care coordination via FDA approved medical devices
  • The AMC Health software provides allocation for patient personalization including a real-time dashboard summary that makes it easier for early assessments to be made based on changes in patients’ condition.
  • The platform also comes with an option for integration of remote devices like remote patient monitoring scales (e.g, BP monitor) making it easier to receive patient information in real time
  • Mend 
  • This is an easy-to-use telehealth platform cited for increasing efficiency and profitability by reducing the volume of missed appointments
  • The platform has a number of inbuilt telehealth functionality like video-conferencing, patient-self-scheduling, and appointment reminders.
  • The platform also has survey options which can be used to assess and review the performance of providers

AMC Health

  • The platform comes with a clinical trial option. However, its pricing is opaque given the different secondary products that can be integrated, all of which have an impact on pricing
  • This telehealth system can assist in reducing workflows and improve access to emergency care for patients within the MCO

There are several considerations to make when implementing health care IT systems. One of the considerations is the skills and competencies possessed by the workforce that will enable them to effectively apply the IT system. The implementation team, including the nurse informaticists need to have the skills and competencies needed to effectively implement the health care IT system.

The organizational culture can either be a facilitator or a barrier to implementation. Therefore, the culture in place should be considered during the implementation stage to ensure that the IT system is successfully implemented. In organizations that already embrace technology, implementing new information systems is much easier compared to those that don’t

Health care information systems are in most cases very costly (McGonigle & Mastrian, 2017). Therefore, they need to be assessed based on the potential benefit they are likely to bring to the organization. In case the intended improvement in workflows for example, does not warrant the cost of purchase, then it will not be meaningful for the organization to implement the system.

Implementation of IT systems come with their own attached ethical and legal considerations. For example, use of health information systems need to conform with the Health Information Technology for Economic and Clinical Health (HITECH) Act, and the HIPAA – Health Information Privacy Act. Therefore, implementation needs to ensure that such laws are adhered to prevent ethical and legal issues that might arise.

Another consideration when adopting a health care IT is ease of use. An IT system is supposed to make workflow easier and reduce some of the inefficiencies that characterizes the standard approach to doing things (McGonigle & Mastrian, 2017). Care providers, patients and other stakeholders need to seem improvement in processing time associated with implementation of new systems. Likewise, the new system is supposed to be easy to integrate with other existing systems and also easy to learn how to apply.

With the current CoVID-19 pandemic, there has been an increase telehealth use due to restrictions placed to prevent the spread of infections (Monaghesh & Hajizadeh, 2020). More and more organizations and patients have started appreciating the value and application of telehealth technologies in enhancing patient outcomes. For this reason, the adoption of telehealth systems is expected to increase with more and more stakeholders being exposed to the system.

With increased use of web-based health care applications and systems and management of patients’ data in remote database, health care organizations are likely to increase their investments in cyber security. In a report by Dogaru and Dumitrache, (2017), health care organizations have become the new target for hackers, where they target patient information and use it as ransom. As such to protect patient information, more investments either direct or through subsidiary companies will be channeled towards enhancing cyber security.

Implementation of health care information systems within the organization needs aspects of leadership. The following is a list of some of the leadership considerations, which will be discussed in detail in the subsequent sections of this presentation;

  • Effective communication when adopting an IT system within the organization
  • Ensuring that the staff have the necessary skillset when implementing an IT system
  • Availing the needed resources

In a study by Bardach et al. (2017) one of the issues that was identified by health care workers as being a barrier to effective implementation of telehealth systems was poor communication across disciplines. Therefore, leaders need to ensure that when adopting information systems there is effective communication that will facilitate the implementation or adoption of information system.

Other than communication, it is also the role of the organization’s leadership to ensure that the facility’s staff have the required skillset to adopt the health care IT system (Strudwick et al., 2019). This can be achieved through training or through organization learning where for example, more experienced care providers mentor and pass their knowledge to junior nurses for example. This requires an organizational culture that embrace transformational leadership.

Implementation of technology is a resource intensive venture. It is therefore the role of the leaders to ensure that the needed resources are available to ensure that any decisions made regarding adoption of IT systems can be implemented. Some of the resources that could be considered include human resources (trained personnel), technical resources (computers, internet, etc.,) and financial resources.

Health information systems play an essential role in improving health care delivery. Using health care information systems, a managed care organization can enhance its reach to patients living in remote areas, facilitate communication among care providers in different geographical locations, and also improve workflow. This presentation has provided useful information concerning different aspects involved in the adoption of health care information systems.

Reference

  • AMC Health. (n.d.). AMC Health. https://www.amchealth.com/
  • Bardach, S. H., Real, K., & Bardach, D. R. (2017). Perspectives of healthcare practitioners: An exploration of interprofessional communication using electronic medical records. Journal of interprofessional care31(3), 300–306. https://doi.org/10.1080/13561820.2016.1269312
  • Dogaru, D. I., & Dumitrache, I. (2017). Cyber security in healthcare networks. In 2017 E-Health and Bioengineering Conference (EHB)(pp. 414-417). IEEE.
  • Johnson, K. F., & Mahan, L. B. (2020). Interprofessional Collaboration and Telehealth: Useful Strategies for Family Counselors in Rural and Underserved Areas. The Family Journal28(3), 215–224. https://doi.org/10.1177/1066480720934378
  • Malasinghe, L. P., Ramzan, N., & Dahal, K. (2019). Remote patient monitoring: a comprehensive study. Journal of Ambient Intelligence and Humanized Computing10(1), 57-76.
  • Mend (n.d.). Mend. https://www.mend.com/
  • Monaghesh, E., & Hajizadeh, A. (2020). The role of telehealth during COVID-19 outbreak: a systematic review based on current evidence. BMC public health20(1), 1193. https://doi.org/10.1186/s12889-020-09301-4
  • McGonigle, D., & Mastrian, K. (2017). Nursing Informatics and the Foundation of Knowledge(4th ed.). Jones & Bartlett Learning. ISBN: 978-1284121247
  • Strudwick, G., Booth, R. G., Bjarnadottir, R. I., Rossetti, S. C., Friesen, M., Sequeira, L., & Srivastava, R. (2019). The role of nurse managers in the adoption of health information technology: findings from a qualitative study. JONA: The Journal of Nursing Administration49(11), 549-555. doi: 10.1097/NNA.0000000000000810
  • Vos, J. F., Boonstra, A., Kooistra, A., Seelen, M., & van Offenbeek, M. (2020). The influence of electronic health record use on collaboration among medical specialties. BMC health services research20(1), 1-11. https://doi.org/10.1186/s12913-020-05542-6
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